In fact, unless you specifically mine the official web site through a site search for information on the CompleteHeat HM30, it appears as though the system never existed at all. If that policy has changed, there is no information anywhere on the Lennox web site that suggests as much. However, for a system that is out of warranty there was no provision, as of October 1st 2006, for compensating homeowners for anything.
#Lennox furnace parts breakdown free#
Provided the failed system is under warranty, various scenarios suggest the system be replaced by a high-efficiency furnace of a more standard design, free of charge, and credit limits for the purchase of a stand-alone hot water heater-with those limits varying depending upon what kind of venting is required. Nowhere does it make any provision for repairing the HM30, or replacing it with another HM30. That observation appears consistent with the Decision Tree from Lennox dated October 1, 2006.
He noted that the system was still under warranty, and that Lennox was attempting to buy the unit back. Last winter a blogger posted on the service forum that his elderly parents were struggling with a CompleteHeat HM30-LP system that was providing no heat at all for their home in Maryland.
#Lennox furnace parts breakdown pdf#
Only then will you find the original pdf singing the praises of a system that is now considered obsolete and best forgotten. The only way to obtain HM30 information is to do a search within the Lennox site for the CompleteHeat HM30. Nowhere is the CompleteHeat HM30 listed on the Lennox web site as a current product. However, the system appears to have proven problematic, and has been discontinued. An HM30 pdf document, mined from the bowels of the official Lennox web site, promises to increase the efficiency of heating air and water by 40 percent. The idea was to recycle the heat from the hot water, to heat the home via a complex coil system. The Lennox CompleteHeat HM30 system was a marriage of the furnace and the hot water heater. The homeowner instead would be facing a costly replacement, where the homeowner would be footing the bill. Presumably, if a homeowner has a failed HM30 that is out of warranty, the system cannot even be repaired with authorized parts. Various scenarios are outlined should a leak happen while a unit is under warranty, and all scenarios involve replacing the failed HM30 with a completely different heating system. Lennox, according to the dealer in a post last year, indicated that Lennox was "not attempting to keep these systems running and are basically doing what they can to have the system removed and replaced with something much more reliable."Īnd yet, a 'decision tree' document in pdf format dated 2006 and posted by the dealer unequivocally suggests that if a consumer experiences a leak in the HM30 tank and the system is out of warranty, then the warranty has been fulfilled and nothing happens. "Lennox does make mistakes," one Lennox dealer has been quoted as saying, "and the CompleteHeat system is a unit design that they wish they never created." The dealer, identified as an independent Lennox dealer writing on the web site, noted that Lennox had decided to discontinue the systems, as well as discontinue all parts. The latter is what is motivating many homeowners to seek legal advice, given that the Lennox CompleteHeat HM30 is now considered, according to observers, an inferior system that was rife with problems. And if your failed Lennox CompleteHeat HM30 is out of warranty, you're probably out of luck.
Bethesda, MDA heating system from Lennox once touted as modern and efficient is proving a massive headache for many homeowners who have been made to suffer through the inconvenience of a wholesale removal and replacement of their heating systems.